SUBJECT : A letter complaining about
The monitor which arrived
Bogor, 2nd July, 2012
JAWA – BARAT
Tomang Co, Ltd.
The computer No.JB/2712/ which I order from you on July 19th arrived last night.
I’m very much regret to have to inform you that the monitor has been badly damaged. When I opened the packing case I found that the lid of the Monitor had been cracked and surface of the monitor has been scratched.
Would you please let me know whether you would be willing to send me new the monitor and if I should arrange to return the damaged one to you.
In the meantime, I shall hold on to the monitor you sent until I hear from you.